FAQs.

Here are a few frequently asked questions which will hopefully be able to give you some top line help and advice. If you need any further assistance, please don’t hesitate to contact us directly.

I’ve already got an accountant who does my books and tax returns; why should I change?

There are a lot of accountants out there who just do the books and they make a great job of it.

However, for a growing number of businesses this is no longer enough! In today’s highly competitive economy, businesses are looking for every possible advantage they can gain – and a great place to start is with a proactive, focused accountant. Here are a few of the things we can do to help your business thrive.

But aren’t accountants all the same?

Very definitely not! The role of the accountant within your business should be that of most trusted business adviser. Your accountant should be there for you all year round and should always add more value to your business than his fees take out. He should be proactive in identifying ways for you to increase your business and save tax at the same time. He should help you understand your business financials and help you improve them. Sadly, there are only a small number of accountants who do all this.

Surely, all the great services you provide are going to cost me a lot more than I’m paying now?

Surprisingly – no they won’t! One of the reasons so many small and medium-sized businesses use our services, is that it ‘ticks both their boxes’ – in that it is both highly valuable and easily affordable too.

The reason we can offer all this value to you and your business for so little is that we practice what we preach. We run a super-efficient business and have systems and technology in place that ensure no time or money is wasted. These savings are then passed on to you via lower fees and better quality services! It’s a genuine ‘win-win’ for you and your business.

We also make it easy for clients to pay via a monthly standing order. This helps spread the cost and improve your cash flow.

What about hidden costs?

There aren’t any – even the coffee here is free! All our work is calculated on a price agreement, for your total peace of mind. We also explain exactly what you’ll get for that fee.

Unlike a growing number of practices, we won’t charge you any extra for telephone or email advice throughout the year; so you can be confident in calling us without fear of the clock ticking! If we need to do any additional work, we’ll always agree the scope and fee upfront before starting it.

If we don’t quote you for it, you don’t pay!

How do I know you’ll deliver what you promise?

That’s easy – we are so confident that our services are the best that we guarantee them!

If, for any reason whatsoever, you are not happy with our work, then give us the opportunity to put it right. If we can’t, then you get it for free! No quibbles, no small print, no exclusion clauses. We want you to be delighted with what we do for you.

I like what I’ve heard so far, what next?

Simply call or email us and we will arrange a free, no obligation chat with you over a coffee. This will give you the chance to have your questions answered and for you to learn how we can help you and your business specifically. If you then decide you would like to become a client, it’s really easy. All we need are three signatures and we’ll do the rest!

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